Wednesday 30 October 2013

Paying at the Post office

We have just received this notification from the Council – and we believe that this in part due to the Lib Dem Councillors motion to the full Council last year, urging them to make some Council services available in local post offices. Since then the Council has seemed to be hell-bent on closing all its own local outlets so it’s a welcome move which will help local residents and help support our local Post offices! Now we wish they’d add the ability to get Visitors Parking Permits at post offices as well.

Camden Council Update: Pay for council services at your local Post Office branch
As part of our customer improvements, residents can now pay for a range of council services online at camden.gov.uk, by phone on 020 7974 6104 and in any Post Office branch. Paying by direct debit or standing order is still the simplest and most effective way to pay.

Council services can now be paid for using cash, cheque or debit card at a time and location that is convenient without having to make a dedicated trip to a council office.

With 17 local Post office branches across the borough, it means residents will never live more than a mile from a payment point and will be able to benefit from longer opening hours, including Saturdays.

Since launching in August we have seen over 60,000 transactions made through Post Offices and PayPoints.

A key aspect of our customer service improvements is that no residents are left behind and we have worked closely with our most vulnerable clients to ensure individual solutions are in place where they used the cashier’s service.

Payments for parking services are not accepted at Post Offices & PayPoints. From 31st October customers can activate their parking permit instantly without the need to visit a council building.
The cash office in the town hall, Judd Street will be closing on 31st October. Customers have a wide range of ways to make payments as highlighted above,

For more information, visit camden.gov.uk/contactcamden

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